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I am an absentee landlord living in CA and own 3 properties in AZ, in Queen Creek and Gilbert. I've been using SWMR since 2006! when I first was referred to Lindsey. So at this point they're almost like family. I'm only writing this review now because I'm dealing with an eviction on one of my properties in Los Angeles and I wish I had their property management services. They are always so professional and quickly take care of any issues with my properties. Not only that, they manage all subcontractors and quickly rent out after turnovers. I think the best aspect of them is their transparency when it comes to renters and desired rents. They will tell me what I don't want to hear sometimes and over the years, I've learned that they are usually right. They will ultimately do whatever you want, but they will not sugar coat anything and pass you along. And because of this, I've ended up with minimum vacancies and great long term tenants. I can't recommend them enough. I just wished they managed my properties in CA
I had to give one star rating to do the review, but if I could, I would give them zero stars. This business managed a property of mine for two years. The owner of the business never ever went to the property and inspected it during the lease period. The last tenant they moved out in December the house was a complete disaster inside and outside. They never inspected the home one time during the 12 month lease. Then at the end of the lease, I find out that they gave my dryer and washer away to the previous tenants. Then they lied and said that there wasn’t a washer and dryer in that property. Avoid this realtor and property management company at all cost. They have no idea what they’re doing or how to run a real estate business.
Somehow my last review got removed? Hmmm. I will just repost a previous one from another unhappy customer. This is unfortunately what happens dealing with SWMR. Avoid them at all cost or you will be the next victim. Southwest Mountain Realty, LLC Real estate agency Place details Photo of Tracy Thomas Tracy Thomas 8 years ago I started emailing, calling and texting Teresa Keller immed after a property was posted. Teresa would Not contact me back. So after several days, I went ahead and filled out the app. Right after that, I got a call from Teresa. She was one of the rudest people I've Ever talked to. She told me that they do not return calls or emails on properties that are rented or have multiple apps already turned in. She stated that the property I was interested in was "rented" almost immed after it was listed. And she stated that it was very stupid of me to fill out an app without speaking to someone first. How is a person supposed to know the status if the agent won't return messages or update the listing? Teresa's attitude was awful and she was abrupt and clearly "put out" having to speak to me. Then after speaking on the phone, she sends me an email re: app refund. In the email she is as nice and polite as can be because she sent a copy of that communication to the property owner too! Not a business that I would recommend. Like So this review is easily amendable IF SWMR would pay for all the items listed in the email chain…..washer/dryer, short shades, etc. If you read the responses that SWMR has to all of their negative reviews they are very legally written and falsely accuse the poster. I have evidence via paper video and audio to prove that these claims are real. Unfortunately, SWMR gets on here and just blatantly blast any review that’s negative and following them closely reduce character assassination just like the Democrats and the liberals. They are absolutely the worst property management company you could ever imagine. Share
I’ve had an excellent experience with Southwest Mountain Realty! They are professional, responsive, and truly care about their customers. I highly recommend them to anyone looking for an amazing property management company.
I used this company for five years. It was the longest I ever lived in one place with my Family and they helped me out when the rush was on and I needed a place to stay yesterday. They always treated me like I was somebody special to work with. I thank you for your professionalism and the wonderful girls in your office that assisted me when I called. Those girls in the office are so friendly and nice. I miss working with them and Lindsey the owner is always on top of things. I am glad I no longer have to rent but I am coming back here if the need arises. Thanks SWMR Staff