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I never leave reviews but if I could save even one person from building with VIP then this is worth it. I won't even get in to the details about the building process because that's a whole different mess. I will get in to how terrible our new build that took 17 months to build looks. Crooked walls, texture looks terrible, paint looks terrible, every exterior door besides for our front door will not close, cabinets are scratched, appliances are dented, faucets are not attached, light covers are painted to walls, we are missing items we paid for, closet doors are broke. Will they fix some of these items? Yes, like the dented appliances but all they will do for the messed up texture and paint is send some one in to touch up that spot so you can see every roll mark and touch up spot. We paid extra to have our house painted by the way. Every room I walk in to I find another issue. I built with a different home builder 6 years ago and our house was not even close to this condition. I don't expect anything to be perfect but this is ridiculous. They had 17 months to have our house ready. Now I have to deal with contractors in and out while I am home with my kids and pets. I would not recommend VIP homes. Update- they are now saying they will fix the texture and repaint walls. We will see when that happens. 7 contractors were scheduled to come out yesterday and only 1 showed who didn’t even fix the issue. Also, I would like to add we worked with numerous people throughout this process and not one person was any help besides for Jennifer. If it were not for Jennifer I think I would have lost my mind. Now I wish she dealt with the after build issues so stuff would get done😅
VIP seems to get very mixed reviews, but we had nothing but a fantastic experience building a home with them, from beginning to end. The sales person that we met the first day was great and he explained everything professionally, taking time to answer all of our questions. The builder offered appealing incentives that were nice upgrades to an already nice home. Plus, as a semi-custom home, we were able to build a house that was exactly what we wanted. Deborah, the designer, was the absolute best! She listened to all of our questions and thoughts and, while never letting her own opinion come into the equation, helped steer us in the direction we wanted to go with the house. Her communication was top notch as well. Bob the builder was helpful and pleasant, and Ryan and Josh, the customer service guys, were helpful and communicative every time when needed something after we moved in. The house itself is high quality and we had very few complaints that weren't addressed professionally and in a timely manner. No one can expect perfection without some tweeks along the way, and since we knew that from the beginning and communicated well with the builder's representatives, we enjoyed our experience and still got exactly what we wanted. The timing was communicated to us on a regular basis and we didn't really have any surprises as far as how long it took to build (11 months), though we did sneak in right before the big housing boom here and that may be why ours didn't take quite as long as others. Just before our warranty expired, we hired a home inspector to come inspect our home, and he find only two tiny problems that were fixed easily. VIP really did a fantastic job! We love our home of almost 2 years and would not hesitate to go through VIP to build another one.
Sales staff is knowledgeable and friendly. Nice size single level homes with RV garages. Contact me to help you buy a home here! Chris Benson NextHome Queen Creek Office.
This company was the only company who would allow me to customize my home the way I wanted. They have a great team who helped my vision turn into reality.
Really nice area most homes have huge rv garages id love to live there .....