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Wowza! I just had the most pleasant experience with our plumbing company. Chris G. arrived on time. He was very courteous and professional. He identified the problem quickly and fixed it. What was amazing is, he took time to explain to me what the problem was and educated me on how he fixed it. I truly appreciate excellent customer service and that is exactly what I received from Chris G. 5 stars all the way!
Chris F and Chris G came out over a weekend and worked until they could give us a working plumbing solution. I can’t thank them enough for their diligence and their professionalism. I highly recommend this company.
I was so very fortunate to have Chris G come to my rescue. I've never had a Dual flush canister. I would not tackle it myself! Chris came in assessed the issue determined is was leaking, put in the order for canister? Came back and installed it super easy! He is knowledgeable, efficient, neat, explained what he did and above all, very customer service oriented! Thank you Chris!
Update: Chris G came out to fix 2 toilets. The valve broke on the toilet in the master bath. Due to the home warranty he advised they would need another ticket created for that. I didn't mind as it's a simple fix and quick run to home depot. I rent so I had no reason to fix the toilets but don't mind changing the 3/4" valve. Chris changed out the gasket between the tank and seat, it is leaking on that side of the toilet. I added water with a 5 gallon bucket to make sure there were no issues with the flushing. After finding the leak I contacted our property manager to get this resolved. I will update my review once their is a resolution. I assume the bolts just need tightened to secure the gasket that was replaced, but I'm not taking the risk of cracking the porcelain. This should have been checked when he was done with the repairs. Error on both of our parts for not double checking. Chris G came out to fix a few toilets that were running continuously. Chris was courteous, approachable, and communicated well. He had both toilets fixed and kept the bathrooms clean very quickly. Thanks Chris!!
Chris G did a great job on our plucking repair. He fixed the issue quickly and took care of a few other items I hadn’t even noticed. Highly recommend.