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JoAnn Bartlett is the most kind, honest and helpful Real Estate Professional I have met. Trustworthy is the word that comes to mind when I think about her conduct. I have had so many unpleasant experiences with arrogant and greedy real estate agents and speaking with JoAnn was a breath of fresh air. Thank you! :)
The office is really easy to work with they handled everything with kindness, and in a timely manor. Very professional and proactive.
Awesome! People are very professional. They truly care about their customers. Highly recommend.
I was a renter with Southwest Mountain Realty for 8 years. I was always on time with my rent. I always made sure everything was taken care of. I had the agent even come out and do a renters check to ensure I was taking good care of the house. Her response was, “ This is one of the best homes I have been in. You take very good care of the home and keep it clean.” When I moved in there was a few items I was concerned about. I did write my concerns down. I also did send in request with the portal to have items fixed due to regular were and tear of the home. When I moved out I cleaned the house. Everything was washed with soap, water and well as bleach. Floors were mopped and all bathrooms cleaned. I also had added bedroom lights in all the bedrooms due to not having any when I moved in. I also added additional shelves in all the bedrooms and the pantry. I did not shampoo the carpets due to them being over 15 years old and nails coming thru the entrance to each room. The carpet I cleaned monthly with my own personal carpet cleaner. The carpet needed to be replaced due to it being so old. I moved out and got a bill for over $1300 worth of items they claim I have to pay for. This agency has been a joke. Not a professional company at all, I have dealt with at least 5 different manager. To me it looks like they are not able to keep a steady staff. If you look at the reviews it is from renters who are 3-9 months in. I rented from them for 8 years and it was a pain and they were extremely rude! During COViD they increased the rent even when it was advised not to. I would not rent from them.
We've rented with SWMR for the last 6 months or so, and have been highly satisfied with their service. Coming from a much larger rental company in our last house, it's been really nice having real people to reach out to if ever there's a concern with the house. Taylor and Lindsay have been our contacts there, and would highly recommend if you're considering renting in the valley