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We rented a house in Gilbert through Robert Mitchell at showtime when we first moved to AZ. Cannot say enough about the professionalism of Robert and Showtime. Nothing was too much trouble and his contractors were the absolute best . Thank you Robert!!!
Robert and Showtime Realty was an absolute pleasure to work with! Robert helped us in purchasing our first home and was extremely knowledgeable in the industry and efficient in the process. We couldn’t have asked for a better, smoother home buying experience. He truly cares about his clients and their specific needs. He made us feel like family! We highly recommend Robert and Showtime Realty to find your perfect home!
As a tenant, Showtime was always extremely responsive and willing to bring our requests to the owners. If you’re looking for a high integrity company with excellent customer service, this is the one.
Horrible experience with this broker. Robert has been a nightmare to work with! The following experience was had. - Intimidation techniques -Threats of eviction when something doesnt align - Only reachable during small windows of time during business hours about 3 hours a day. - Shows up to property unnanounced - Nickle and dimes you for everything I’m very confused by all these 5-star reviews because my experience was not of that kind of service the duration of our 36 months leasing. Robert is flat out rude. Some maintenance requests never got dealt with. Robert made me pay $75 upon move out for a pocket door that was damaged when I took possession of the home (and advised him about that but never got fixed due to him telling me its cosmetic) Grateful to be out of that lease and into a new one with a much better property manager. Stay clear if you want a good leasing experience.
Our experience was awful with Robert, from before we signed the lease until after we left, he was a nightmare. I’m quite confused by all these 5-star reviews because we saw none of that kind of service the duration of our 16 month lease. Robert is rude. Some of our maintenance requests never got dealt with. Even getting them to fix our heater when it wouldn’t work during the winter took months, even when the temp in our home was in the 50’s. Robert made us pay $150 upon move out for a towel rack that was damaged when we arrived at the home (and advised him about that but never got fixed like he promised), then didn’t fix the rack, pocketed the money and left the homeowner with a broken rack. We have since worked with the homeowner to talk through some issues that Robert was unwilling to handle during our lease. The landlord has been extremely unhappy with how Robert handled him home as a rental, as well. I work in this business and this is by far the worst experience we’ve had. Grateful to be out of that lease and into a new one with a much better property manager.