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First and foremost. You guys have a great associate working for you. Very confident in his work. The job on the water heater was nothing less than top notch. His customer service skills are top level. I appreciate you guys sending him to me. Thank you very much. I will recommend your business to all the friends and family. Thanks again.
I placed a service call on a Saturday for my furnace repair and the service call was scheduled for the very next day on a Sunday! The technician, Dustin was on time, friendly, knowledgeable, and professional. He brought a Goettl stuffed dog and a flashlight! He was already prepared for what needed to be done. He got right to work and finished the work timely. He ensured that everything was cleaned up once he was done. He provided a thorough explanation along with pictures of the repair.an In addition, he reached out to his team to get me a quote on a plumbing concern. I am very very happy with the service that was provided by Dustin! Thank you so much.
Delano was professional, personable and very thorough. He explained everything well, answered all my questions patiently and handled my humor. His smile was a delight. He had bad news for me but pictures proof so I instantly trusted him. Never had a bad experience with Goettl.
Caleb provided exceptional service for our AC unit. He provided all the options for service, reviewed photos of our equipment, and explained any questions we had about our unit. We have been loyal Goettl clients for years including service installation for our tankless water heater. We recommend them for quality services for your home.
Goettl tech Parker came out to check our AC unit. He was incredibly polite, respectful, and courteous. Very knowledgeable about our issue and recommended the fix. Appreciate his attention to detail and going over the details in such depth.